Tips and tricks: Getting started with Wikispaces Private Label

Wikispaces Private Label gives your organization more wikis, more robust tools (like wiki templates, full integration, and site branding), and more insight into the wikis your community is using. It gives you a lot of extra power and flexibility — and a few extra considerations in the start-up phase.

This month, we’re sneaking in an extra tips and tricks post just for those of you who are starting out (or thinking of starting out) with Wikispaces Private Label.

Before you begin
Send us an email at help@wikispaces.com or give us a call at 415-863-8919. We can talk to you about your specific goals, show you some examples of Private Label sites that might help, and introduce you to some options and tips that you may not have considered yet.

Attend one of our free monthly webinars to see some tips and examples, and to participate in a real-time Q&A with the Wikispaces team.

After that, start a trial site. You’ll have 30 days, free, to run Wikispaces through its paces.

Step 1: Create a wiki and learn its secrets
Click the Make a New Wiki link. (If you’re having trouble locating it, make sure you’re logged in and go to My Account. The link should be available at the top of the actions menu.)

Edit a page. Check out our recent post on starting a wiki for tips on things to try.

Step 2: Master your administrative dashboard
When your site is up and running, this will be your home base. You can find a quick rundown of all your available options on our help wiki, but you’ll want to get to know a few of the most important right away:

  • Privacy and Permissions Think back to the decisions you made about who would use your site and how they would use it. Now it’s time to put those decisions in action.
  • Single Sign-On and Authentication Of course you can give your users new names and passwords on the site. But we’ve also made it easy to integrate your Private Label site with your existing user accounts. You can use any or all of the following sources, simultaneously:
    • Site password
    • One Single Sign-On source (Wikispaces SSO, SAML/Shibboleth, or Moodle)
    • Unlimited LDAP directories
    • OpenID
  • Site Look and Feel To make your site feel like a natural extension of your other systems, you might want to set up your site’s custom domain and your site’s theme.

Step 3: Get the site ready

  • Set up your home wiki
    The wiki that lives at http://www.your-wiki.wikispaces.net is your home wiki. It’s the first thing that most visitors will see when they come to your site. And that makes it a great place to post important links, resources or files that people will want to find easily, navigation for your site, and maybe a welcome message.
  • Structure your site navigation
    This will inevitably change as your site becomes more active, but that activity will be much easier to manage in the long run if you start with a site layout that works the way your users will. Check out our general tips for site navigation.
  • Create your own tips & tricks or help sections
    By now you’ve become your organization’s collaboration expert. You know what you, your users, and your organization need from the tool. All those lessons could be a huge time-saver for your users as a tips page to your home wiki, or a special help wiki on your site.
  • Migrate existing wikis over to your Private Label site.
    If your users already have wikis on wikispaces.com, we can move them to your Private Label site. Just send us an email at help@wiksipaces.com with a list of the wikis you want to migrate, and we’ll move them for you.

Step 4: Invite your users
To give you maximum flexibility without sacrificing any of the administrative oversight we know you need, there are three different ways to create user accounts:

  • The User Creator tool
    1. Go to Site Administration.
    2. Select the Users tab.
    3. Under User Tools, click Create multiple users.
    4. Follow the prompts in the tool to create accounts (with or without email addresses) or add existing users to your wiki.
  • Self-service user accounts
    1. Go to Site Administration.
    2. Select the Settings tab.
    3. Go to Users & Privacy.
    4. Set Account Creation to “Visitors can create new accounts,” or “Visitors can create new accounts, but require site administrator approval,” and hit Save.
    5. When people want to become users of your site, they’ll click the Join link at the top of the page.
    6. If you require site administrator approval, you will have to approve new accounts at Site Administration > Users > Approve Pending Users.
  • Integration with your existing authentication system
    1. Go to Site Administration.
    2. Select the Settings tab.
    3. Go to Authentication.
    4. Add your authentication source. If you have questions, check out our integration help page, or send us an email at help@wikispaces.com.

Additional resources
You might also want to check out our Private Label video tours or the Wikispaces help wiki.

We’re here to help through the entire process, so don’t hesitate to reach out when you need some pointers. You can always find us at help@wikispaces.com.

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